Returns

In accordance with The Consumer Contracts Regulations 2013

Positive Products Limited will accept returns providing we are informed within 14 days of receipt of your order and the return is received within 14 days of your indication to return.

Please contact us via the Contact Us page on our website.

It is at your expense, to return your item.

Returns must be sent Royal Mail signed for or by Courier. Proof of postage is not proof of receipt. You must be able to prove you have returned your item.

If the item  is received in its original condition then a full refund will be applied.

The refund will be credited by the same method as your payment and will be completed within 7 days of the return.

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Delivery note Product selection Quantity checks ×
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Receipt enclosed Securely packaged Royal Mail or Courier ×